Carolina Hardware and Decor
All returns are subject to a 20% restocking fee. Shipping charges are non-refundable. You
must contact our customer service department for a Return Authorization Number PRIOR to
returning any merchandise. ALL refused shipments or returns WITHOUT a Return Authorization
Number will be subject to a 25% restocking fee. All item(s) must be returned in new condition
with original packaging unopened. Used items are NOT returnable. Proof of purchase
(packing slip, invoice, etc.) is required for reimbursement of purchase price, less shipping costs
and any applicable restocking fees. Returns must be received within 30 days of the date we
ship the item(s) or the return will be denied.
If you have any questions regarding our return policy, please contact us prior to purchasing.